A global cruise line and hospitality conglomerate faced significant challenges managing and securing third-party access across its distributed IT and OT infrastructure. They needed a solution to mitigate third-party risk and address overall complexities associated with traditional access methods. The customer chose the Xona Platform for its fast and easy deployment and superior performance over satellite communications, which is especially crucial for their maritime networks. Using the Xona Platform for both remote and local access has led to significant improvements in user experience, real-time monitoring, compliance, and efficiency. In addition, they have seen cost savings from reduced on-site support and infrastructure complexity.
With maritime vessels, hospitality sites, and thousands of IT/OT systems and assets across their global operations, the customer needed a solution to address third-party risk and overall complexities associated with traditional access methods. As a global cruise line, the customer has distributed infrastructure across IT and OT environments, including maritime networks. The convergence of IT and OT can pose both cybersecurity and operational challenges, especially for maritime networks that consist of various legacy technologies, vulnerable remote access systems, a lack of access control, and non-existent audit capabilities.