If you’re looking for a career with a rapidly growing, highly innovative company, Xona may be the place for you. Xona has assembled a seasoned team who have worked at the highest levels in the fields of Networking, Cyber Operations and IT Consulting Engineering in the DOD/Intelligence Community. We’re currently hiring for the below positions.

Xona Systems, Inc. is an early stage company which designs products and solutions that provide secure, simple and highly flexible adaptive access visibility and control for operational technology (OT) and third parties.

Xona Systems, Inc. is seeking a talented and highly versatile new member to join our development team. You’ll work with the Xona team of developers and our customer success team to continue to evolve and enhance the Xona platform experience.

Day to day responsibilities include the creation and enhancement of our platform UI creating the HTML and CSS to render those designs into working pages utilizing Bootstrap. You’ll also be asked to develop the Javascript bindings for the front end.

You’ll use your creativity to make an easy to use interface test variations to optimize effectiveness for Google Chrome, Firefox, Safari and Mobile Chrome and Safari.

This role uses all of your creativity and technical skills together, so you must have good design proficiency and technical skills including knowledge of common Cyber Security vulnerabilities related to UI development and the need for sanitizing and strictly enforcing input and security controls.

Your contributions will include, but not limited to, the following:

  • Create and implement new designs for our Xona product line
  • Create and implement HTML, Stylesheets, JS for our platform UI
  • Conceptualize and design enhancements to the existing UI for ease-of-use and cross browser compatibility.
  • Enhance existing UI for better Mobile support (iOS/Android)
  • Prioritizing tasks and organizing day-to-day workload
  • Create and maintain existing guidelines for all products
  • Be a self-starter who can work independently

Qualifications:

Required Knowledge, Skills and Abilities:

  • Strong working knowledge of HTML5
  • Strong working knowledge of CSS
  • Strong working knowledge of Bootstrap / Foundation or similar
  • Strong working knowledge of JavaScript
  • Strong working knowledge of Ajax
  • Experience with PHP, MySQL a plus
  • Experience with Git a plus
  • Experience in a volume driven and time sensitive work environment with the ability to track and meet multiple deadlines
  • Ability to collaborate and work closely other members of the development team
  • Excellent organization, communication and interpersonal skills
  • Consistent attention to detail and quality

Education and Experience:

Associates or Bachelor Degree in Web Design or equivalent work experience

1-3 years of related work experience

Location:

This position will be located in Ann Arbor, Michigan.

Salary and Benefits:

This is a full-time salaried position with benefits (medical insurance, 401k, etc.)

Compensation will commensurate with experience and skill level.

Apply Now >

XONA is a software company providing a revolutionary zero-trust user access software platform for Operational Technology including Industrial Control Systems.  The XONA CSM will lead customer success initiatives, keep the company focused on customer outcomes and play a central role in directing the future of the product.

At XONA, the customer success manager will understand customer outcomes through ongoing collection and analysis of data and feedback and turn this into onboarding and retention strategies as well as feed into the product road map. They’ll be involved in all aspects of support, account management, demonstrating the product, educating customers and more. All team members look to customer success for input across all key decisions.

  • Understand customer outcomes by communicating with customers, analyze XONA usability metrics and gather other feedback including feature requests and product issues
  • Represent the voice of the customer to provide input into every core product, marketing and sales process
  • Collaborate closely with team members support renewals and expansion opportunities
  • Serve as the primary contact for the onboarding of new customers, the training of platform end users, as well as post go-live support
  • Collaborate with the engineering and development team to set up or configure our software platform as per customers’ requirements and troubleshoot technical issues raised by customers
  • Gauge customers’ levels of engagement with the company and provide feedback to sales and engineering teams regarding product and service improvements
  • Provide insights to customers to ensure that they get the most out of the platform with the aim of helping grow our customer base
  • Being the main point of contact between the company and a number of named enterprise accounts

Experience

  • 5+ years customer success or account management experience in a software company.
  • Proven track record of working in a customer facing role
  • Experience of working with Zendesk or similar customer support platform
  • Have, or be willing to learn, basic technical skills in javascript and connecting to APIs to confidently discuss technical terms

Skills and Qualifications

  • Educated to bachelor’s degree level preferred but not essential
  • Experience working with, and managing, stakeholders and customers
  • A high level of accuracy and attention to detail is required
  • Excellent communication and interpersonal skills
  • Flexible approach, able to operate effectively with uncertainty and change
  • Driven, self-motivated, enthusiastic and with a “can do” attitude

Location:

This position will be located in Annapolis, Maryland.

Apply Now >

Xona Systems, Inc. is an early stage company which designs products and solutions that provide secure, simple and highly flexible adaptive access visibility and control for operational technology (OT) and third parties.

Xona Systems, Inc. is seeking a talented and highly versatile new member to join our development team. You’ll work with the Xona team of developers and our customer success team to continue to evolve and enhance the Xona platform experience.

Day to day responsibilities include the creation and enhancement of our Xona platform middleware. You’ll also be asked to develop the PHP bindings for the front end based on existing feature improvements and new feature additions to the platform.

You’ll work with UI designers to ensure seamless integration with the front end of the platform and ensure adequate Q&A and product testing.

This role uses all of your creativity and technical skills together, so you must have good design proficiency and technical skills including knowledge of common Cyber Security vulnerabilities related to UI development and the need for sanitizing and strictly enforcing input and security controls.

Your contributions will include, but not limited to, the following:

  • Create, enhance and implement new features for our Xona product line
  • Estimating development tasks as a member of the development team.
  • Writing code and tests as a member of the development team.
  • Reviewing other team members’ code.
  • Coordinating the team to integrate their work to deliver successful sprints.
  • Helping to break-down business-case requirements into development tasks.
  • The role has the potential for more leadership responsibility in the future.

Qualifications:

Required Knowledge, Skills and Abilities:

  • A passion for software development and a pride in the code you craft
  • Experience crafting and enforcing user role workflows from Web Applications
  • Expert knowledge of modern PHP development and porting legacy PHP code to version 7
  • Experience in developing testable code with unit tests.
  • Experience with PHP LDAP and PDO Mysql
  • Experience with Linux OS and Shell Scripting
  • A good understanding of Javascript on the client side
  • Expert knowledge of AJAX (synchronous/asynchronous)
  • Experience developing Web Applications using HTML5, CSS3 and responsive frameworks such Bootstrap.
  • A good understanding of REST and REST API design.
  • Experience working under pressure in an agile environment (ideally SCRUM).
  • Strong git and gitflow experience.
  • Practical debugging know-how (diagnosing legacy code issues).
  • Attention to detail without losing sight of the overall business context.
  • Ability to confidently and constructively review other team members code without conflict.
  • Ability to communicate clearly with all levels of stakeholder in the business.
  • Experience in a volume driven and time sensitive work environment with the ability to track and meet multiple deadlines
  • Ability to collaborate and work closely other members of the development team
  • Excellent organization, communication and interpersonal skills
  • Consistent attention to detail and quality

Education and Experience:

  • Bachelor in Computer Science or related engineering or technical discipline.
  • Min of 4 to 5 years of web application development
  • PHP experience should be over 3 years.
  • Over 3 years of JavaScript experience.
  • MySQL database experience is a must.

Location:

This position will be located in Ann Arbor, Michigan.

Salary and Benefits:

This is a full-time salaried position with benefits (medical insurance, 401k, etc.)

Compensation will commensurate with experience and skill level.

Apply Now >

Learn how Xona Critical System Gateway redefines secure access to your industrial control systems.

Schedule a Demo