Service Advisory: What Recent Remote Access Disruptions Remind Us About Security Evolution

Security incidents and service disruptions are never simple. They are rarely the result of a single mistake, and they don’t only happen to organizations that “did something wrong.” In reality, many of the most capable, well-resourced companies experience them precisely because they operate at scale, under constant pressure, and within complex, interconnected environments.

A recently disclosed denial-of-service vulnerability affecting GlobalProtect VPN infrastructure is a useful reminder of this reality. It underscores a broader lesson the industry has learned over the past several years: remote access architectures that were once considered secure and reliable are now operating beyond the assumptions they were designed for.

This advisory is intended to help organizations understand what these events mean, why they are becoming more common, and what practical steps can reduce risk going forward.

Why incidents like this keep happening

Traditional VPN-based remote access was built for a very different world. At the time, the core assumptions made sense:

Today, those assumptions no longer hold.

Modern operations rely on:

In this context, vulnerabilities in VPN gateways or portals present security risks and reveals operational fragility. A single exposed service can become a choke point that affects availability, safety, and business continuity.

None of this reflects a lack of diligence. It reflects the reality that the threat model has changed faster than the architecture.

Availability is a security issue

One of the most important takeaways from recent events is that security is no longer just about preventing unauthorized access. It is also about ensuring that legitimate access remains available when it is needed most.

For operational environments in particular, a remote access outage can mean:

When a single gateway or VPN service becomes a point of failure, attackers do not need to break in to cause damage. They simply need to knock it offline.

This is why modern guidance increasingly treats availability, resilience, and control as first-class security requirements, not secondary concerns.

The architectural shift underway

Across industries, organizations are gradually moving away from flat, network-level remote access toward models that are:

This shift is not about replacing one tool with another. It is about aligning access controls with how systems are actually used today.

In OT and critical infrastructure environments, this evolution is especially important. Remote access must be:

Architectures designed around these principles significantly reduce the blast radius of both vulnerabilities and operational disruptions.

What organizations can do now

Incidents like this are a moment to pause and reassess, not to assign blame. Practical next steps include:

  1. Inventory remote access paths
    Understand who can access what, from where, and through which mechanisms. Many organizations are surprised by how much access is unmanaged or undocumented.
  2. Evaluate single points of failure
    Identify gateways or services whose disruption would impact operations. Consider whether those components were designed to handle today’s threat environment.
  3. Revisit access assumptions
    Question whether network-level access is still appropriate for vendors, contractors, and even internal users in sensitive environments.
  4. Plan for architectural evolution
    Secure remote access is increasingly treated as a core governance and safety control, not just a connectivity tool. Aligning with zero trust principles is becoming the norm, not the exception.

A natural step forward

The reality is that even the best-run organizations are navigating this transition in real time. Legacy remote access technologies carried us a long way, but they were not built for the scale, exposure, and adversarial pressure we see today.

Moving toward more modern, identity-centric secure access models is not a reaction to a single vulnerability. It is a recognition that staying secure requires continuous adaptation.

As an industry, this is a natural evolution. One that prioritizes resilience, accountability, and operational safety alongside traditional security goals.

If recent events prompt a review of remote access strategy, that is not a failure. It is exactly how progress happens.

 

Published January 22, 2026.