When the production line goes down at 3am, you shouldn't be fighting your remote access tool

Fast, reliable remote access for manufacturing operations—no VDI lag, no network overhaul, no false trade-offs. Deploy across all your plants in 20 minutes per site with zero production downtime.

Sub-100ms Latency

Real-time HMI access even over cellular or satellite connections

Legacy Compatible

Works with Windows XP, aging PLCs, proprietary protocols—no upgrades

Any Device Access

Browser-based from phone, tablet, or laptop. No VPN client needed

Self-Service Vendor Access

Grant OEM contractor access in 5 minutes, not 5 days
Xona- Production Line

The 3am Problem

It's 3am on a Tuesday. Your phone rings. Line 3 is down—pressure sensor malfunction. You're the Senior ICS Engineer on call, and you know exactly what's wrong. You've fixed this issue a dozen times.

But you're not at the plant. You're 45 minutes away.

So you open your laptop, fire up the VPN, wait for it to connect, launch the VDI session, wait for that to load, and finally—finally—you're looking at the HMI. Except now it's 3:22am, the connection is laggy, and your Plant Manager is texting you asking when the line will be back up.

Every minute costs $50,000 in lost production.

Here's the part nobody talks about: your remote access tool shouldn't be the problem. It should just work—instantly, reliably, from your phone if needed. No VPN troubleshooting. No IT tickets to get a contractor connected. No change control meetings to deploy security updates.

This isn't a security problem. It's an operational problem.
The Real Cost

The Real Cost of Slow Remote Access

For Plant Managers

Downtime is Revenue Loss

You're managing 8-12 plants across multiple time zones. Production uptime isn't a KPI—it's everything. When a line goes down, you're calculating lost revenue by the minute:

  • Minute 1-30: $50,000 - $200,000 in lost production

  • Hour 1-2: Supply chain impact, delayed shipments

  • Hour 2-4: Customer penalties, reputation damage

Your ICS engineers are capable. They know the systems. But they waste 20-30 minutes fighting with VDI lag or driving to the plant instead of troubleshooting the actual problem.

The fix? Reduce mean-time-to-repair (MTTR) from 2-4 hours to under 30 minutes. Not by hiring more engineers, but by giving them remote access that actually works.

For ICS/SCADA Engineers

Burnout from Unnecessary Plant Visits

You're on call 24/7 supporting distributed facilities with aging PLCs and HMIs that can't be easily updated. When production calls at 3am, you know what the problem is before you answer the phone.

But you can't fix it remotely. Why?

  • VDI sessions take 15-20 minutes to connect (if they connect at all)

  • VPN clients constantly lose credentials

  • Mobile access doesn't exist—you need your laptop

  • OEM contractors need access, but installing VPN clients is a compliance nightmare

Your ICS engineers are capable. They know the systems. But they waste 20-30 minutes fighting with VDI lag or driving to the plant instead of troubleshooting the actual problem.

So you drive to the plant. Again. Even though you could have fixed it in 5 minutes from your couch.

The Solution

How Xona Makes Remote Access Operationally Safe

We designed Xona for the people who keep production lines running, not for security conferences. That means three things have to be true:

Fast Access When Work Needs to Happen

Capability 01

No VPN delays. No VDI lag. No waiting for IT approvals. When a line goes down, your engineer needs to troubleshoot now—not after logging a ticket, waiting for VPN connectivity, or driving to the plant.

  • Open your phone, tablet, or laptop

  • Log in (MFA-protected, no VPN client)

  • Access the exact HMI or PLC you need

  • Fix the problem

Works with Your Aging Systems (No Upgrades Required)

Capability 02

Windows XP HMIs. 20-year-old PLCs. Proprietary protocols. We work with all of it.

You can't just "upgrade" a production line. Those systems run 24/7, and if they're working, you don't touch them. That's reality.

Xona doesn't require agents, network changes, or system modifications. We deploy in 20 minutes per plant with zero production downtime:

  • No firewall rule changes

  • No network reconfiguration

  • No agent installation on PLCs or HMIs

  • No production impact

Self-Service Vendor Access (No IT Tickets)

Capability 03

Your equipment vendors need temporary access for maintenance, troubleshooting, or upgrades. With traditional VPNs, that means IT tickets, VPN client installation, and manual revocation.

Xona eliminates all of that:

  • Engineers grant vendor access themselves (no IT tickets)

  • Browser-based access (no VPN client installs)

  • Time-bound access with automatic expiration

  • Full session recording for compliance

Reduce Ransomware Risk Through

Capability 04

No RDP Exposed to Endpoint.

Your supply chain is no longer your weakest cyber link. When a vendor laptop gets infected protocol isolation prevents that incident from becoming your production crisis.

  • Access is monitored to each asset. Session recording captures every command, shrinking forensic investigation from weeks to hours

  • Human-in-the-loop control to each asset. Engineers approve time-bound sessions before work begins

  • Protocols are isolated to each asset. Industrial protocols (Modbus, DNP3, OPC) terminate at the gateway

  • Attack surface is massively reduced

Real Results

High-Tech Electronics Manufacturer

A global electronics manufacturer operates across 10 sites in the US, Canada, and Mexico. Before Xona, their ICS engineers faced the same problems you probably face today.

Before Xona

  • Cumbersome access methods requiring engineers to travel to distant facilities
  • Costly downtime and lost productivity (thousands of dollars daily)
  • Limited visibility into who made what changes
  • Difficult incident response—couldn't retrieve historical data
  • SLA fulfillment difficulties across distributed supply chain

After Xona

  • Significantly reduced downtime and travel costs
  • Avoided thousands of dollars in daily production losses
  • Deployment cost per site = fraction of previous downtime expenses
  • Improved incident response through historical data retrieval
  • Enhanced user activity capture and documentation
  • Seamless experience for internal teams and third-party vendors
  • ISA/IEC 62443 compliance success
    Cumbersome access methods requiring engineers to travel to distant facilities

What Their Team Said

— Head of Operational Technology
"The way Xona responds to customer input is incredible. Everything needed has been addressed."
— Americas Operational Technology Lead

"For the first time, we know exactly who accessed what — and we can prove it.”

— Head of Operational Technology
"The cost of deploying Xona at each site is a fraction of downtime costs."
How It Works

Simple, Operator-Focused Deployment

You don't need a technical architecture deep-dive to understand how Xona works. Here's the simple version:

Deploy in 20 Minutes (Per Plant)

Install the Xona gateway on-premises and connect to your existing identity provider.
  • VM or appliance deployment
  • Connect to Okta, Entra ID, CyberArk
  • Add assets with 3 clicks
  • No network changes required 

Engineers Access from Any Device

Open a browser, log in with MFA, and access the exact HMI or PLC you need.
  • Phone, tablet, or laptop
  • MFA-protected login
  • See authorized assets list
  • Real-time, responsive interface

Compliance Happens Automatically

Every session is recorded with full audit trails for ISA/IEC 62443 compliance.
  • Automatic session recording
  • Behavioral analytics
  • One-click compliance reports
  • No operational overhead
Capabilities

Built for Manufacturing Operations

For ICS/SCADA Engineers

Tools that respect your 3am reality
  • Browser-based access from phone, tablet, or laptop (no VPN client)
  • Real-time responsiveness (faster than VDI, no lag during troubleshooting)
  • Works with legacy systems (Windows XP, aging PLCs, proprietary protocols)
  • Self-service vendor access provisioning (no IT tickets)
  • Protocol isolation technology protects production from endpoint compromise

For Plant Managers

Production uptime protection without operational disruption
  • 20-minute deployment per plant (zero production downtime)
  • 50%+ MTTR reduction (2-4 hours → under 30 minutes)
  • ROI payback through avoided downtime (deployment cost = fraction of single event)
  • Vendor access overhead elimination (weeks → 5 minutes)
  • ISA/IEC 62443 compliance success (automated session recording, audit trails)

Proven in Manufacturing

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Comparison

Why Manufacturing Teams Choose Xona

Deployment Time
Production Downtime
Legacy System Support
Mobile Access
Vendor Access Management
Compliance
MTTR Impact
On-Prem Deployment
Traditional VPN/Jump Servers
Weeks/months
High risk
Requires agents/upgrades
VPN client required
IT tickets, manual revocation
Manual (6+ months)
Slow (VDI lag)
Yes (complex)
Cloud-Based Solutions
3+ hours per site
Moderate risk
Limited (cloud-dependent)
Cloud-dependent
Cloud-dependent
Limited ISA/IEC 62443
Variable (cloud latency)
No (cloud-only)
Full Convergence Platforms
Weeks
High risk
Requires convergence infrastructure
Variable
Complex provisioning
Built-in but complex
Moderate
Yes (complex)

Xona Alternate Logo

 

20 minutes per plant
Zero downtime
Windows XP, aging PLCs
Browser-based (any device)
Self-service (5 minutes)
Automated (3 weeks)
50%+ reduction
Yes (air-gap compatible)

FAQ

Will deploying Xona disrupt our production lines?

No. Zero production downtime during deployment.

Xona deploys in 20 minutes per plant with no network changes, no firewall rule modifications, and no production impact. We've deployed across electronics manufacturing, HVAC systems, and aluminum production facilities—all without a single minute of line downtime.

One customer told us: "Got the solution up and running in less than an hour per site."

Does Xona work with our aging Windows XP HMIs and legacy PLCs?

Yes. We work with 20-year-old systems, no upgrades required.

If it runs on your production floor today, Xona works with it: Windows XP, embedded Linux, proprietary OS, aging PLCs from any manufacturer, and proprietary protocols (Modbus, DNP3, OPC, etc.).

No agent installation. No system modifications. Browser-based access means we don't touch your production systems—we just provide secure access to them.

Can engineers access systems from their phones during emergencies?

Yes. Full browser-based access from any device.

When production calls at 3am, your engineer can troubleshoot from phone (iOS or Android), tablet (great for walking the plant floor), or laptop (Windows, Mac, Linux—any browser).

No VPN client installation. No special apps. Just open a browser, log in, and access the exact HMI or PLC you need. Real-

How do we manage vendor and OEM access without IT tickets?

Self-service provisioning. Engineers grant access in 5 minutes.

Traditional VPNs require IT tickets, VPN client installation, and manual revocation. Xona eliminates all of that:

  • Engineers grant vendor access themselves (no IT tickets)
  • Browser-based access (no VPN client installs)
  • Time-bound access with automatic expiration
  • Full session recording for compliance

Vendor access provisioning went from weeks → 5 minutes (3-click asset connection).

What's the typical MTTR improvement?

2-4 hours → under 30 minutes (50%+ reduction).

When engineers can troubleshoot remotely without VDI lag or plant visits, they fix problems faster. Before Xona: 20-30 minutes fighting with VPN/VDI, then troubleshooting. After Xona: Instant browser-based access, real-time troubleshooting.

One electronics manufacturer reported they avoided thousands of dollars in daily production losses by reducing MTTR with Xona.

How much does production downtime cost us vs. Xona deployment?

Every minute of downtime = $50K-$200K in lost production.

Xona deployment cost per site = fraction of a single downtime event.

Let's do the math: 1 hour of unplanned downtime costs $3M - $12M in lost production. Xona deployment (20 minutes, zero downtime) is a fraction of that cost. MTTR reduction (2-4 hours → <30 minutes) means millions saved annually.

One Head of OT told us: "The cost of deploying Xona at each site is a fraction of downtime costs." The ROI isn't theoretical. It's immediate.

Does Xona support ISA/IEC 62443 compliance requirements?

Yes. Compliance success through automated session recording and audit trails.

Xona provides session-level isolation, protocol isolation technology, multi-factor authentication with role-based access control, automated session recording (what actions occurred, not just connection logs), and one-click compliance reports aligned to ISA/IEC 62443 and NIST 800-82.

Audit preparation reduced from 6 months → 3 weeks (customer-reported). Compliance becomes a byproduct of operational practice, not a separate effort.

Can we deploy across 8-12 plants without a huge IT project?

Yes. 20 minutes per plant. No network changes. No production impact.

Multi-site deployment is simple: Deploy Xona gateway at each plant (VM or appliance, 20 minutes), connect to existing IAM (Okta, Entra ID, CyberArk—pre-built integrations), add assets with 3 clicks, and engineers access immediately (browser-based, no training required).

One electronics manufacturer deployed across 10 sites (US, Canada, Mexico) with minimal IT overhead. Same access experience across all plants.

What integrations does Xona support for identity and access management?

Xona integrates with existing IAM platforms including:

  • Identity Providers: Okta, Microsoft Entra ID, Google Workspace, LDAP/Active Directory
  • SIEM Platforms: Splunk, Elastic, IBM QRadar, LogRhythm
  • Privileged Access Management: CyberArk, BeyondTrust, Thycotic

Single sign-on (SSO) and role-based access control (RBAC) align with your existing identity governance. No credential duplication. No user management overhead.

How does Xona handle bandwidth constraints at remote manufacturing sites?

Xona is optimized for low-bandwidth environments including satellite links and remote sites with limited connectivity.

Performance specifications: Sub-100ms latency over 512 Kbps satellite connections, efficient protocol handling reduces bandwidth consumption vs. traditional VPN tunnels, and local caching for frequently accessed assets.

Unlike cloud-based solutions that require high-bandwidth connections for cloud relay, Xona's on-premise deployment option enables direct access without internet dependency—critical for air-gapped manufacturing environments.

Stop Fighting Your Remote Access Tool.

Start Fixing Production Issues Faster.

Your ICS engineers are capable. Your production lines are valuable. Your remote access tool shouldn't be the bottleneck.

50%+

MTTR Reduction

20 min

Deployment per plant

5 min

Vendor access (vs. weeks)
 Secure access for the systems that keep the world running.
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